The Company places a high value on attracting and retaining quality associates. Rockgate strives to ensure hotels are staffed with the best people, which begins with effective leadership from the General Manager. Rockgate Hospitality is highly selective in the recruitment of General Managers for its hotels. General Managers will be solid leaders with a proven track record of managerial expertise within the hospitality industry.
Once a General Manager is identified, the Company establishes direction in the areas of associate compensation, training, retention and creating a great work environment in which Associates succeed in providing exceptional guest service. Retention of Associates is key to any successful business. The Rockgate philosophy is to celebrate each Associate's service tenure. Rockgate consistently outperforms our industry in this area.